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Senior ServiceNow Specialist

Job LocationAuckland
EducationNot Mentioned
SalaryNot Disclosed
IndustryInformation & Communication Technology
Functional AreaNot Mentioned

Job Description

Senior ServiceNow Specialist

  • A senior position developing and supporting ServiceNow.
  • True flexible working options while still being part of a close-knit team.
  • A permanent opportunity with plenty of growth and personal development
Where you would work:Auckland Council is the largest territorial authority in Australasia giving individuals the opportunity to be part of a diverse workforce built on trust. The Auckland Council Platforms team embraces flexible working while maintaining a close-knit team that values individual contribution.What the role encompasses:As a Senior ServiceNow Specialist, your key responsibility is to provide Project Development and ServiceNow Functional Expertise in support of Auckland Councils ServiceNow systems. You will be working as a hands-on ServiceNow Developer building moderate to complex workflows, integrations, and self-service catalogues in ServiceNow to automate business processes.
  • Some of the key responsibilities are:
  • Manage and maintain the ServiceNow platform
  • Ensure customers can access platform services in a responsive and secure manner
  • Investigate, evaluate, and make recommendations on new platform capabilities
  • Diagnosis of complex technical issues and problem
  • Coach and mentor other members in the Operations ServiceNow platforms team
What we are looking for:The team is friendly and enthusiastic, and we would expect you to enjoy working in a similar environment. From a technical point, strong ServiceNow technical expertise in ITSM with certifications in ServiceNow will be highly valuable.
  • Some of the key requirements are:
  • A tertiary qualification in Information systems or similar
  • Experience in implementation projects, upgrades and end to end SDLC development and delivery on ServiceNow
  • Proven experience resolving complex business and technical issues with a strong customer focus.
  • Strong understanding of JavaScript and frameworks like ECMA Script5.
  • Knowledge in the Agile and SAFe Agile frameworks
  • Valid New Zealand work rights.
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Terence Gomes on 09 374 7347.

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